Rabu, 08 Agustus 2012

Nuance Launches Nina Virtual Assistant for Android


Nuance, the company behind some of the latest speech and imaging technologies launched on the market, has just announced the immediate availability of Nina, a virtual assistant for Android and iOS devices.

With the virtual assistant for mobiles, developers will be able to add specific features to their existing iOS and Android mobile apps, thus improving the self-service experience for their users.

According to Nuance, Nina mixes its speech recognition, Text-to-Speech (TTS), voice biometrics, and Natural Language Understanding (NLU) technology, which is currently hosted in the cloud.

Developers will be able to download the Nina Virtual Assistant SDK for free starting this week. In addition, Nuance has also made available cloud service in US, UK and Australian English, and has confirmed that more languages will be added by the end of the year.

What makes Nina unique and innovative is the fact that it’s the first to integrate both speech recognition and voice biometrics into a single solution.

Nina is a watershed innovation for the automated customer service industry, not only because it brings the virtual assistant directly into an app, but because it raises the bar through its level of interactive dialog and language understanding,” said Robert Weideman, executive vice president and general manager of the Nuance Enterprise Division.

With Nina, developers will be able to improve their apps or use the included source code to create custom persona, as well as modify elements such as being awake, asleep, listening, processing, or answering a request.

It is also worth mentioning that Nina Core APIs provide access to Nuance’s core cloud services, including speech recognition, text to speech and NLU, allowing additional customization and control.

Nina provides our customers a major competitive differentiator by enabling more successful self-service through their mobile app to deliver a premier mobile customer service experience to its users,” added Weideman.




Via: Nuance Launches Nina Virtual Assistant for Android

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